Data Protection Policy

Bajeok Privacy Policy — Your Data is Fully Secure

Your personal information is the most important trust you place in us at bajeok. This page clearly explains how we collect, store, and protect your data.

Updated: January 2026 SSL Encrypted Published in English

How Seriously We Take Your Privacy

How we keep every piece of your information safe at bajeok

End-to-End Encryption

Every transaction and piece of personal information you share is protected by 256-bit SSL encryption — completely invisible to anyone outside.

No Data Selling

Bajeok never sells your personal information to advertisers or third parties. Your data is used solely to improve your experience.

KYC Verification Protection

Documents submitted for identity verification are stored with the highest level of security and can only be accessed by authorized personnel.

Secure Data Storage

Your data is stored on secure servers. Regular security audits and penetration testing are carried out to ensure there are no vulnerabilities.

Full Control in Your Hands

You have the right to view, correct, or request deletion of your personal information at any time.

Marketing Opt-Out

You can unsubscribe from promotional messages or emails at any time. We never send unsolicited advertising.

Purpose of the Privacy Policy

This Privacy Policy applies to all users who register with or visit the bajeok platform. We believe transparency is the foundation of trust — so everything we do with your data is laid out here, openly and clearly.

1

What Information We Collect

We collect various types of information when you use the bajeok platform. This falls into two main categories — what you provide directly, and what is collected automatically.

Information you provide directly:
  • Full Name, Date of Birth & Gender
  • Mobile Number & Email Address
  • Residential Address
  • National ID or passport number (for KYC verification)
  • Mobile Pay / Nagad / Rocket Mobile Banking Number
  • Details of messages and complaints sent to support
Automatically Collected Information:
  • IP address and device type
  • Browser & Operating System Information
  • Time spent on the platform and pages visited
  • Betting History & Transaction Records
  • Cookies & Session Data
  • Login Time & Location (Country Level Only)

We never store your full payment card number. All payment information is kept in encrypted form.

2

Purpose of Data Use

Bajeok uses collected data solely for the purposes listed below. We never use your information for any unauthorised purpose.

Primary Purpose
  • Account Creation & Management
  • Payment Processing
  • KYC Identity Verification
  • Providing Betting and Gaming Services
  • Ensuring Support Services
Secondary Purpose
  • Fraud & Anti-Money Laundering
  • Platform Development & Analytics
  • Sending Relevant Bonuses and Offers
  • Meeting Legal & Regulatory Obligations
  • Responsible Betting Monitoring
3

Sharing Data with Third Parties

Bajeok respects your privacy above all else. We never sell your data or share it without authorization. However, there are a few limited circumstances where data may be shared:

Scenario Shared With Why
Payment Processing Mobile Pay, Nagad, Rocket To Process Transactions
Identity Verification KYC Service Providers To confirm account verification
Legal Obligations Government Authorities To Comply with Legal Requirements
Fraud Prevention Security Partners To Keep Your Account Secure
Analytics Services Analytics Tools For Platform Improvement (anonymised data only)

All third-party partners are required to comply with our privacy standards and may not use any data beyond what is strictly necessary.

4

Cookies Policy

Bajeok uses cookies on its website and app. Cookies are small data files stored in your browser that help improve your experience on the site.

Types of cookies we use:
1
Essential Cookies

These are required to maintain your login session and ensure platform security. They cannot be disabled.

2
Performance Cookies

Used to monitor site load speed and identify any performance issues.

3
Functionality Cookies

Helps remember your language preference, betting settings, and layout choices.

4
Analytics Cookies

To understand which features are used most — without identifying you personally.

You can disable non-essential cookies through your browser settings, though doing so may affect the functionality of certain features.

5

Your Rights

Every registered user on bajeok has the following rights regarding their personal information. To exercise any of these rights, please contact our support team.

Right to Access Data

Submit a request to find out what information we hold about you.

Right to Rectification

Contact support to correct any inaccurate or outdated information.

Right to Erasure

After closing your account, you may request that your data be deleted.

Data Portability

You have the right to download your data in a standard, portable format.

To exercise any of these rights, email us at support@bajeok.com. We'll respond within 72 hours.

6

Data Security Practices

Bajeok uses industry-leading technology to protect your data. Our security framework operates on multiple layers.

  • 256-Bit SSL Encryption: All data transfers occur through encrypted channels.
  • Two-Factor Authentication (2FA): An extra layer of security when accessing your account.
  • Firewall Protection: Server-level protection against intrusion and attacks.
  • Regular Security Audits: Regular audits conducted by independent external experts.
  • Restricted Access: Only authorized personnel have access to specific data.
  • Backup Systems: Regular backups are performed to minimize the risk of data loss.

In the event of a data breach, we will notify affected users within 72 hours and take all necessary steps to address the situation.

7

Data Retention Period

Bajeok does not retain any information longer than necessary. Retention periods vary depending on the type of data.

Data Type Retention Period
Account & Identity Information 5 years after account closure
Transaction & Payment Records Up to 7 Years for Legal Compliance
Betting History Duration of active account + 3 years
Support Conversations 2 years after resolution
Marketing Preferences Until You Opt Out
Cookies Data Session end or up to 1 year
8

Minor's Privacy

Bajeok is strictly for users aged 18 and over. We do not knowingly collect personal information from anyone under the age of 18.

  • Age is verified at registration, and users under 18 are not permitted to create an account.
  • If a minor registers on the platform by mistake, their information will be deleted immediately.
  • If a parent or guardian has concerns, they can reach us at support@bajeok.com — we'll act promptly.

Protecting minors is one of our highest priorities. Any report of underage activity is acted on immediately.

9

Privacy Policy Updates

Bajeok may update this Privacy Policy as needed. When changes are made, we will take the following steps:

  • Any updated policy will be published on this page, and the "Last Updated" date will be revised accordingly.
  • For significant changes, advance notice will be sent via email or SMS.
  • Continued use of the platform after any changes takes effect constitutes acceptance of the updated policy.
  • If you object to any changes, you may request to close your account.
10

Contact Us

If you have any questions, concerns, or requests regarding our Privacy Policy, please reach out to us through the channels below. We are committed to responding promptly.

Email

Support@bajeok.com

Live Chat

24/7 Support Available

Help Center
Visit the Help Center

Your data is secure — get started today

Keeping your privacy and personal data safe is a commitment we take seriously at bajeok. Register securely and enjoy the best betting experience in Bangladesh.

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